WordPress fixes
Fix WordPress at the cause, not only the symptom.
Broken layouts, slow admin, plugin conflicts, PHP warnings, forms, redirects, caching, and security issues need disciplined diagnosis before anyone starts changing settings.
Use the email button and include the URL, symptoms, what changed recently, and what has already been tried.
Repair work
Describe the failure before changing the site.
“The menu is broken” leaves several questions open. A more useful report is: “On a phone, the menu button does nothing on the services page. It worked before yesterday’s update. Desktop navigation still works.” Include the page address and a screenshot.
That gives us a specific action to reproduce and a working view to compare. We can test a proposed fix against the same action instead of judging it only by whether the page looks different.
What we fix
Match the symptom to the first check.
Plugin conflicts
If the fault followed an update, record what changed and when. We compare the affected feature before testing the suspected interaction on a copy of the site.
PHP warnings and errors
Copy the exact error message and the time it appeared. We use those details to find the relevant log entry and identify which action failed.
Broken layouts and blocks
Send the page address, a screenshot, and the screen size. State whether the fault appears in the editor, on the public page, or both.
Forms and email
Tell us whether the visitor sees an error, a confirmation without email delivery, or no response at all. These are different failures and need different checks.
Redirects and URLs
Send the link you clicked and the page you expected to reach. Include the destination you actually saw, especially after a page move or migration.
Performance and caching
Identify one slow page or one edit that stays invisible. Tell us whether the problem affects visitors, signed-in users, or both, and when you last saw the correct result.
Common questions
What to check before changing more settings.
Can you fix a site without making it worse?
We check the available backup and use a separate copy for tests that could affect the working site. After a change, we repeat the failed action and check related functions.
Do you work with existing plugins and themes?
Yes. A replacement is not automatically needed. We first check whether the fault can be corrected in the existing setup. If replacement is necessary, we explain which content or functions need to be preserved.
What should I include in the first message?
Send the exact page address, the failed action, the time it started, and any recent changes. Add an error message or screenshot and say whether you have a backup or a separate test site.
Before more settings get changed
Ask what caused the WordPress problem.
Send the page and the action that fails, such as opening the mobile menu or receiving an enquiry. Include what changed recently. We will reply with the first check or correction the evidence supports.